Technical Business Analyst

The role

Provide technical support for M-Files, our document management system. Investigate issues, document solutions and work with users, colleagues and the supplier to resolve problems. Manage access to, and retrieval of, documents from legacy document management systems, helping colleagues locate historical information when needed. Prepare and maintain manual and ad hoc reports from our insurance system. Clarify needs with business users, validate results and document report logic and outputs. Work with the team on administration of our insurance system, including configuration, access, support and releases, working with colleagues and the system vendor. Improve recurring reporting and support tasks, using automation where appropriate. Build clear documentation and share knowledge so that solutions remain maintainable. Take on future service owner or product owner responsibility for other applications: understand business needs, agree priorities, coordinate suppliers and changes, and follow the application through its lifecycle.

What we offer

• Strong pension and insurance benefits
• The stability of a long-term, highly respected employer
• A collaborative, in-house environment where technology is central to the business
• A strong focus on work-life balance and sustainable ways of working
• Access to company cabins and apartments, plus support for workout and health initiatives
• An open and social culture with regular Gard events and knowledge sharing
• Excellent opportunities for professional growth, learning, and international collaboration