Commercial Counsel

The role

Draft and negotiate customer-facing SaaS agreements, including MSAs, order forms, DPAs, SLAs, and related documents, escalating complex or non-standard terms to senior counsel as needed. Support commercial negotiations end-to-end, helping structure deals that balance customer needs with Greenhouse's risk, operational, and compliance requirements. Partner with Sales and Deal Desk as a primary Legal contact for mid-market and enterprise transactions, answering questions, resolving issues, and unblocking deals. Manage data privacy and security aspects of deals by handling DPA negotiations and collaborating with Security/IT on customer security questionnaires and related reviews. Build and improve scalable contracting processes, workflows, templates, and playbooks (including through AI-powered tools) to reduce friction in the sales cycle and increase throughput over time. Enable the Sales organization by developing training materials, self-service resources, and guidance on common contract terms so reps can navigate routine issues independently. Advise internal stakeholders on contractual risk, liability, and compliance issues in a practical, business-oriented way that aligns with Greenhouse's strategic priorities. Additional projects and responsibilities as business needs require.