Customer Experience Coordinator

The role

Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales Ensure clienteling activities are mapped for each guest Ensure seamless efficiency and positive atmosphere in the customer experience Partner with leadership and expert teams to proactively address service issues Performing other duties assigned by store leadership team

What we expect

• Previous experience in sales, hospitality, and/or service
• Exceptional customer service/clienteling skills and excited to build relationships
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays