Solution Manager, CRM and Digital Marketing

The role

I’m a product owner leading the development of CRM and digital marketing in our Direct-to-Consumer business. Our team provides a global IT solution for all Fiskars’ brands – for example, the Myiittala loyalty program is run on this platform. I like to solve problems and get things done in an agile manner. I feel I’m encouraged to make my own decisions and initiatives without asking for approval for every new feature and iteration once the yearly roadmap is agreed. I love Fiskars Group’s strategic focus on “consumer everyday”. I’ve noticed how we often start a s … I’m a product owner leading the development of CRM and digital marketing in our Direct-to-Consumer business. Our team provides a global IT solution for all Fiskars’ brands – for example, the Myiittala loyalty program is run on this platform. I like to solve problems and get things done in an agile manner. I feel I’m encouraged to make my own decisions and initiatives without asking for approval for every new feature and iteration once the yearly roadmap is agreed. I love Fiskars Group’s strategic focus on “consumer everyday”. I’ve noticed how we often start a sentence with “as a consumer…” or “thinking as a consumer…” and how doing that actually shifts the perspective. It’s not just us, but our customers that we work for. As a global company, we have colleagues around the world, but we could be even more diverse to gain a wider perspective. I’ve been a loyal fan of Iittala and Fiskars products and design for years. After joining the Group two years ago, I’ve learned a lot about the company. I appreciate the fact that sustainability is deeply rooted in our culture. As an employee, I appreciate the way Fiskars has taken care of our safety and well-being during the COVID-19 pandemic. I’ve become more aware and interested in sustainability during my years at Fiskars. Show more Show less