Senior Implementation Consultant

The role

Lead mid-market and enterprise customers through successful implementations and launches Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines and achieving time to first value Drive the value of Greenhouse through implementation, helping customers navigate and overcome roadblocks Provide support and mentorship by demonstrating knowledge of products, services, and best practices Own implementation tasks such as system design, product training, configuration, and organizational roll out strategies Advocate for client needs and product requests to Greenhouse's internal support, product, engineering, and sales teams Partner with internal teams to ensure a smooth transition for customers post-implementation and work with our technical teams for data migration, integrations, and reporting Become a subject matter expert on all Greenhouse products Additional projects and responsibilities as business needs require