Customer Service Agent

The role

Do you enjoy customer service and want to shape the customer experience? Join the GlobalConnect Customer Service team in the Helsinki Metropolitan Area and become part of a growing brand in an industry defined by innovation and digitalization. As a Customer Service Agent, you are the first point of contact for our consumer customers. You make sure they receive support from their first question to a completed service. Fluency in Finnish and English More than 2 years of experience in customer service with similar tasks Vocational education in a field that supports the role You will work in our Customer Service team in the Helsinki Metropolitan Area, alongside sales and customer service colleagues and in close contact with other teams across GlobalConnect. You’ll be working self-sufficiently, supporting customers over phone, email and chat, and contributing to a global team where you can keep learning and growing every day. We offer enhanced parental leave with flexible return options, flexible work arrangements, skill development, a pension plan, modern workspaces, and insurance coverage.