IT Administrator

The role

IT support for ReOrbit employees in Helsinki onsite and remotely to other locations User support on Office 365 and Google Workspace components Install and troubleshoot devices i.e. laptops, printers, tablets, mobiles, meeting rooms Managing IT ticket on Atlassian JIRA Service Ticket Management system Administration of Microsoft Office 365, Enterprise Mobility, Security E3/E5, Google Workspace Administration of Microsoft Cloud Infra (Active Directory, Azure, SQL, MS Dynamics) Network Support and administration (LAN, WAN, Wi-Fi, VPN, Security) Support for Shared mailbox access, Licensing assignment User Support on Microsoft Dynamics App Documentation of Processes, User help guides and Windows infrastructure setup IT Inventory Management, IT purchases, work with vendors on remote deliveries Microsoft Intune/ MDM , Android Device Management and Jamf for IOS devices

What we expect

• At least 5 years of experience in IT Admin, security, IT infrastructure and end user support
• Excellent skills on Outlook, Teams, OneDrive, SharePoint and Google suite of Prod.
• Experience of managing Azure Active Directory, User Management, Group policies
• Very good knowledge on Users Onboarding and Offboarding related IT tasks
• Experience with Microsoft Intune managing Endpoints and deploying policies
• Atlassian products knowledge on ( Jira Tickets, IT Assets, Confluence ) and ITIL
• Experience of deploying cybersecurity in an End user and Cloud infra environment.