SAP Platform & Service Manager

The role

Owning the end-to-end SAP service model, support processes and service governance. Lead vendor and contract management for multiple partners (development, AMS), ensuring quality, performance, and accountability. Coordinate and improve incident, change, and problem management processes in line with ITIL practices Ensure clear communication during changes and possible incidents and conduct regular service reviews, increase efficiency and effectiveness of the services Oversee SAP platform operations, technical changes, upgrades, performance and capacity management Review and approve SAP service requests, provisioning requirements, and technical operational activities Coordinate client administration, system copies, refreshes, connectivity, certificates, technical users, interfaces, output management, and transport infrastructure. Encourage Business and cross IT collaboration, identify obstacles in service delivery and help teammates to overcome them Support ongoing and upcoming projects, changes, and upgrades. You are a strong communicator, problem solver, and relationship builder with an experience managing SAP. Ideally, you have: Experience in SAP Basis, SAP Technical Operations, or SAP Platform Management. Strong understanding of SAP landscapes, integrations, transport management, and platform operations. Knowledge of IT service management practices Experience with supplier management, SLA governance, and service reviews. Experience working with external vendors and multi-supplier environments Familiarity with ITIL frameworks and best practices A proactive, organized, and business-oriented mindset Ability to work independently and collaborate effectively across teams Strong communication skills in Finnish and English. Why Join Meyer Turku? Meyer Turku offers you a solid career path in the international shipbuilding industry. At our shipyard, you join an inspiring community that works together with passion on large, complex projects. We provide opportunities for professional growth in a truly unique field, helping you become an expert in your profession. Employee well-being is important to us. We offer comprehensive occupational health services, Smartum benefits, an on-site gym, and various sports and recreation groups. When a ship leaves the yard, you can feel proud, it's a moment of achievement for everyon… Additional information: Please note that we require the selected person to pass a drug test and to be fit for the duties of the employment relationship as confirmed in a health check. This recruitment is handled by Birn+Partners, Mira Mannermaa and Mona-Maria Ilola.