Device Provisioning Specialist | Iekārtu sagatavošanas speciālists/-e

The role

As a Device Provisioning Specialist in our Warehouse team, you’re the last checkpoint before our devices and solutions go to customers. Thanks to your work, Mapon can keep growing and reaching more businesses, and your attention to detail makes sure our clients get exactly what they ordered, right on time. You’ll assemble and configure GPS tracking devices and equipment sets for customer orders, then pack and ship them. You’ll work closely with the Head of Warehouse Operations, logistics and procurement colleagues, and Sales and Client Support, who rely on orders leaving on time. Set up and configure GPS tracking devices and other telematics equipment according to customer requirements; Test every assembled unit using approved internal methods to ensure functionality and conformity.; Fulfil customer orders, planned on a FIFO basis in our Moneo ERP platform; Prepare device kits and accessories for each order, including basic assembly and cable preparation where needed; Collect and pack customer orders according to instructions and ship them through courier services; Keep every movement of devices and materials transparent and traceable in the systems Mapon uses; Check and diagnose returned devices, and share your findings with Client Support and other teams; Keep the work environment orderly and safe, and follow work safety, fire safety and internal rules; Report completed work, its progress and results to your manager; Replace colleagues from the same team during their absence (holidays, business trips, studies or sick leave); Comply with confidentiality obligations.