Operations Lead

The role

What we expect

• Completed university degree;
• Very good knowledge of the EU, its institutions and current affairs;
• Italian at C2 level and English at minimum B2 level;
• Experience supervising front-of-house, visitor or customer-facing staff;
• Calm, organised and confident in leading a team;
• Flexibility to work shifts, including weekends and occasional events;
• Experience in a museum, visitor centre or cultural venue is an advantage;
• A valid first-aid certificate is an advantage;
• Knowledge of other EU languages, in particular French, German or Spanish, is an advantage.

What we offer

• A leadership role at an innovative venue dedicated to education and engagement with Europe;
• Shifts within the Centre’s opening hours: Monday–Friday 9:00–19:00, Saturday 10:00–18:00, Sunday 14:00–18:00, plus 15 minutes before and after, and occasional evening or early-morning events;
• First-aid, AED and fire-safety training before you start;
• A modern work environment and friendly colleagues;