Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Purpose
Highly experienced Sales Support with advanced skills and business acumen to support senior account managers and stakeholders in managing business opportunities and customer responses. Lead the Sales Support team as needed.
Core Responsibilities
Sales Support:
- Manage and maintain accurate information in relevant business systems (IBIS, SAP, ATLAS, Pegasus, etc.) and under appropriate authorization pricing, formula reservation, etc.
- Act as a super-user in sales systems and serve as the key contact for training new Sales team members
- Proactively support account managers by processing and following up on project creation and updates, system customer creation and updates, sample requests, stability requests, offers & quotations, regulatory documentation, raw material checks, new demand plans, and trial orders in a timely manner
- Serve as an interdepartmental coordination specialist between sales and other departments, supporting transactional processing to ensure first-time order fulfilment
- File and retrieve documents, conduct research, collect and analyze data, and support preparation of reports, presentations, and documents.
Team Administration:
- Provide administrative and organizational support for internal and external events, including meetings, workshops, client activities, and exhibitions. Able to lead in organizing client-facing meetings.
- Perform administrative tasks tailored to the team’s needs, such as coordinating larger-scale projects under the supervision of a senior sales executive (e.g., norm compliance programs, onboarding training)
People Management
- Develop, supervise, and coach other administrative staff. Manage workflow and monitor completion of assigned tasks to the team.
Academic Background
- High school diploma and above
Professional Experience
- 5+ years of experience in administrative support role
Technical Skills
- Strong attention to detail and accuracy in work produced
- Compliance with all relevant Givaudan and statutory EHS and regulatory guidelines
- Quick learner with the ability to apply new knowledge effectively
- Advanced computer literacy and proficient in navigating business systems
- Builds and maintains effective working relationships with colleagues
- Excellent interpersonal and communication skills
- Proficient in English (reading and writing); local language skills essential
- Strong planning and organizational abilities
- Effective problem-solving skills
- Professional written and verbal communication, including presentation skills
- Excellent time management and prioritization; capable of managing multiple tasks simultaneously
- Able to lead and guide other Sales Support employees as necessary
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
We value the different perspectives that come from diverse cultures, backgrounds, and experiences.
Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.
Every essence of you enriches our world. Join us in making a difference together.