Data Center Operations Manager

Tehtävä

Verda operates high-density GPU infrastructure across its data center sites, and we are looking for a hands-on Data Center Operations Manager to lead our shift-based technician team and take ownership of day-to-day site operations and the complete hardware lifecycle. You will maintain high operational standards across deployments, break/fix, cabling, inventory and incident response, while planning future installations, upgrades and build-outs as the site grows. You will also build strong working relationships with our facility partners, ensuring that issues affecting Verda’s infrastructure are… Lead, support and develop a shift-based team of Data Center Technicians. Organise shift coverage, workload, priorities, handovers and daily operational activities. Take ownership of Verda’s hardware lifecycle, including receiving, inventory, deployment, break/fix, replacement, relocation, RMAs and decommissioning. Ensure rack-and-stack, component replacement, copper and fibre cabling, and link-level troubleshooting are completed safely and to a high standard. Coordinate cluster deployments, capacity expansions, hardware refreshes and other on-site projects. Lead the on-site response to hardware and connectivity incidents, ensuring clear documentation, escalation and communication. Build and improve operating procedures, runbooks, safety practices and escalation paths. Maintain accurate records covering assets, inventory, incidents, maintenance activities and completed work. Recruit, onboard, coach and performance-manage technicians as the operation grows. Monitor the provider’s communication regarding power, cooling, security and facility-related events, and assess the potential impact on Verda’s infrastructure. Escalate service, safety or operational concerns to the colocation provider and relevant Verda stakeholders. Participate in an on-call rotation and provide leadership during urgent incidents outside normal working hours when required.