Leave of Absence Specialist

Uppgiften

We're hiring a Leave of Absence Specialist to run the day-to-day operations of our leave program across Cadence Health and Cadence Solutions. On the People Success team, you'll support frontline managers and exempt and non-exempt employees with clear guidance, timely follow-up, and accurate case administration. You’ll manage a high-volume, multi-state leave caseload, with a particular focus on our non-exempt and clinical workforce, partnering closely with managers, Payroll, and Benefits to coordinate intermittent absences, pay impacts, and return-to-work transitions. This is a hands-on, operational role for someone who knows FMLA, ADA, and state leave requirements well. You'll own leave-related employee tickets in our ticketing system and HRIS, and coordinate with leave and disability vendors. You'll work with Payroll, Benefits, and People partners to keep cases moving from intake through return to work, resolving routine questions under established policy and escalating matters that need a leadership or accommodation decision.

Vad vi förväntar oss

• 3+ years of hands-on leave administration experience, including independently managing a multi-state caseload from intake through closure and coordinating with third-party leave administrators and disability carriers.
• Strong practical knowledge of FMLA, ADA, PWFA, USERRA, and state leave and disability requirements and best practices, including when to seek guidance.
• Experience managing a high-volume leave caseload supporting non-exempt and clinical or other shift-based employees, including intermittent leave tracking and payroll coordination, as well as supporting frontline managers and exempt employees.
• Experience with employee ticketing tools, leave management platforms, and an HRIS, plus the ability to learn new systems quickly and keep records accurate across them.
• Strong organization, attention to detail, and follow-through across competing deadlines.
• Sound judgment about confidentiality and escalation.
• Clear, empathetic communication and the ability to explain complex processes simply to employees and managers.
• Experience in healthcare or another environment with frontline, shift-based employees.
• Experience with Unthread, TriNet, Sparrow, Hartford, Lincoln, or Rippling.
• Experience supporting vendor transitions or an HRIS implementation, ideally at a fast-growing company.
• CLMS certification or a comparable leave administration credential.

Vad vi erbjuder

• Competitive pay & equity*
• Fully remote
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Paid parental leave
• Home office stipend