IT Application Expert (m/f/d)

Join cargo-partner as an IT Application Expert and take ownership of our dedicated business applications! In this role, you will operate, maintain, and monitor critical applications while providing international user support.

You’ll act as the bridge between technical teams and business users, ensuring seamless functionality and continuous improvement of our IT landscape.

If you’re passionate about IT infrastructure, databases, and application support, and enjoy solving complex technical challenges, we’d love to hear from you!

Your Responsibilities

• End-to-End Application Management: Handle the entire lifecycle of business applications—from user requests and business requirement analysis to testing, release management, and rollout support.
• Performance & Optimization: Ensure high application performance and service quality through continuous monitoring and optimization.
• User Support & Troubleshooting: Serve as the primary contact for specific applications, providing incident management, troubleshooting, and coordination with external software providers.
• Collaboration & Development: Work closely with business departments to align on the further development and enhancement of applications.

Education & Experience

Technical education in IT (e.g., computer science, IT systems engineering) or equivalent experience.

IT Skills

• Knowledge of IT infrastructure, databases (MS SQL, Oracle), and security principles.

• Experience with Transport Management System and Freight Forwarding process is advantage

• IT Business analysis skills, Requirements management and process management skills are advantage

• Familiarity with EDI/integration tools (e.g., Lobster Data Integration) and IBM iSeries is a plus.

Key Competencies

• Strong analytical and troubleshooting skills.

• Experience with incident management and software release processes.

• Ability to document business processes and translate them into technical solutions.