Customer Manager (m/f/d) for Automotive & Manufacturing sector - Tieto Tech Consulting

Job Description

At Tieto Tech Consulting, we believe that the best customer relationships are built on trust, curiosity, and a genuine interest to solve challenges together with the customer. For us sustainable growth through business value generation is priority.

With over 9,000 colleagues worldwide and around 300 colleagues in the DACH region, we combine industry insight, data, software engineering, and cloud and enterprise solutions expertise to help our customers design, build, and run their digital businesses.

We are looking for a Customer Manager who combines a strong sales drive with a solid understanding of digital transformation and technology-driven business change and a genuine curiosity for customer challenges. You enjoy developing trusted relationships, understanding business priorities, and working together with customers and experts to create solutions that generate measurable business value.

When joining Tieto Tech Consulting as a Customer Manager, you

• Build trusted, long-term relationships with customers in the Automotive & Manufacturing sector
• Understand customers’ business challenges, strategic priorities, and transformation ambitions
• Act as a trusted advisor to customer stakeholders, helping them navigate complex business and technology challenges
• Work closely with our consulting and solution teams to co-create solutions that deliver real business value
• Connect customer needs with Tieto Tech Consulting's capabilities across Software Engineering, Data & AI, Cloud and Enterprise Solutions
• Take ownership of identifying, developing, and converting new business opportunities within existing and prospective customer accounts.
• Balance customer value with commercial thinking to create sustainable partnerships
• Represent Tieto Tech Consulting in customer engagements, industry events, and professional networks

Who we are looking for:

You might currently work as a Senior or Lead Consultant, Engagement Manager, Solution Lead, Account Executive, or in another customer-facing role within the IT consulting or technology services industry. What matters most is not your job title. We are looking for someone who has a high ambition to generate sustainable new business, a natural ability to connect with people, and a can-do mindset.

You bring:

• Several years of experience in IT consulting, technology services, or digital transformation in a customer-facing role
• Experience working with customers to understand business challenges and translate them into meaningful opportunities and solutions
• Strong understanding of the Automotive and/or Manufacturing industry
• A customer-first mindset combined with sound commercial judgement
• Skilled at bringing together the right experts to solve complex customer challenges and create lasting value
• Strong communication, negotiation, and stakeholder management skills
• Ownership, curiosity and the drive to turn customer challenges into successful collaborations
• Fluency in German and English

Unlike traditional sales roles, success in this position comes from understanding customer challenges, building trusted partnerships, and connecting business needs with the right consulting and technology expertise. As an individual, you are relationship-oriented, curious, and comfortable navigating both strategic discussions and commercial opportunities.

We offer

• A strategic role at the intersection of consulting, technology, and business growth
• The opportunity to shape and expand our Automotive & Manufacturing business in Austria and Germany
• Collaboration with highly skilled experts across Europe and beyond
• Access to a broad portfolio of services covering Data & AI, Cloud, Software Engineering, Digital Engineering, and Enterprise Applications
• Meaningful customer engagements with leading industrial companies and hidden champions
• A culture built on trust, collaboration, and continuous learning
• Flexible hybrid working models and modern ways of working
• Benefits like laptop and smartphone also for private use, health programs, team events, excellent public transport connection, food vouchers, contribution to the costs of the Austrian “Klimaticket”, fresh fruits, the perfect environment to prosper professionally, and a lot more
• Continuous professional development and international career opportunities
• An attractive compensation package including performance-based incentives

The annual gross salary for this position will start from € 65.000,00 (based on IT collective agreement, ST2 Regelstufe) on a full-time basis, depending on your qualifications and experience. Our aim is to provide you with a salary package that is both competitive and reflective of your relevant experience, while also aligning with current market standards. 

Did we get you inspired?

If you enjoy building customer relationships, identifying new opportunities, and creating business impact through consulting and technology, we would love to hear from you. Please attach your CV or LinkedIn profile, and we will get in touch.

If you have any questions regarding this role, please contact us: [email protected].

We’re also happy to connect you with one of your future colleagues for an informal conversation. It’s a great opportunity to hear first-hand what the role looks like, how we work and what it’s like to be part of the team.

Please note that while we are happy to answer questions via email, we can only consider applications submitted through our online application system and therefore cannot accept applications sent directly by email.

Locations: Austria (hybrid setting), Germany (remote setting)

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto

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