ServiceNow Architect - German speaking

Location: CZ, AT, DE, SK; Office/Remote | Full-time

Do you want to play a key role in shaping our ServiceNow practice and taking our solutions to the next level?
We are looking for an experienced ServiceNow Architect who will combine strong technical expertise with a natural ability to mentor others and represent our company externally.

What would you sign up for?

• Be the go-to authority for ServiceNow across teams and clients
• Architectural Strategy: Define the long-term technical roadmap and instance strategy, prioritizing Out-of-the-Box (OOTB) functionality to minimize technical debt
• Platform Governance: Establish and enforce coding standards, update-set management, and CSDM (Common Service Data Model) compliance
• Integration Leadership: Design complex integrations using Integration Hub, REST/SOAP, and MID Servers to connect ServiceNow with third-party enterprise tools
• Technical Advisory: Act as the Subject Matter Expert (SME) for executive stakeholders, translating business "pain points" into scalable technical blueprints
• Mentorship: Lead a team of developers and administrators, conducting code reviews and guiding professional growth

Capabilities and skills

• Experience: 6+ years in ServiceNow development/architecture with a proven track record of 10+ full-cycle implementations
• Certifications:
• ServiceNow Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Technical Architect (CTA) or Certified Master Architect (CMA) (Highly Preferred)
• Technical mastery: Deep knowledge of ITSM, ITOM (Discovery/Service Mapping), and at least two other "pillars" (CSM, HRSD, SecOps, or IRM)
• DevOps Focus: Familiarity with CI/CD pipelines, Automated Test Framework (ATF), and Agile methodologies
• Soft Skills: Exceptional ability to influence C-suite leaders and explain complex technical concepts in plain business language
• Languages: Full working proficiency English and German

What do we offer?

• Work on top-tier projects for major clients in Europe
• Opportunity to influence the direction of our ServiceNow practice
• Support for your professional growth (certifications, conferences, trainings)
• Freedom to choose full-time employment or freelance cooperation
• Truly flexible work setup – Prague, Ostrava, or fully remote
• We believe in sharing knowledge, innovation, and supporting each other – because that’s how expertise grows
• 6 weeks of vacation + 3 sick days
• Pension contributions and support for your well-being
• Fun team events, weekend hikes, and casual office ping-pong battles

Contact Us

Zuzana Wojewodová

Talent Acquisition