AI Site Operations Director, GPU Infrastructure

The role

Operations Leadership: Lead AI Systems, Network & Security, AI Platform and Site Resilience Engineers, maintaining effective 24/7 operational coverage. GPU Infrastructure: Own the health, availability and operational performance of GPU cluster environments, including incident management and service restoration. Maintenance & Change: Govern infrastructure maintenance, change management and operational readiness. Capacity Planning: Oversee capacity planning, utilisation reporting and infrastructure performance. Compliance & Governance: Ensure operational processes meet relevant compliance, security and governance requirements. Customer Management: Manage relationships with hyperscaler and enterprise customers, ensuring service quality and effective stakeholder communication. Procurement & Vendors: Own supplier relationships, procurement coordination and vendor performance across the infrastructure lifecycle. End to End Accountability: Coordinate activities across architecture, deployment, operations and ongoing maintenance to ensure reliable service delivery.